Save when buying new Galaxy by selling your old smartphone

SELL OLD DEVICE

How it works

Step 1
Choose mobile device
Step 2
Evaluate device estimated value
Step 3
Return the device to us using the FREE return packaging we'll be providing
Step 4
Once your device has been evaluated by us, the payment will be made to your bank account

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Promotion

  1. SIA „Samsung Electronics Baltics”, registration number: 40003963909, address: 6 Duntes Street, Riga, LV-1013, Latvia (hereinafter – Samsung) for the purpose of promotion of Samsung Galaxy S9 and S9+ smartphones organizes Samsung Galaxy S9 and S9+ smartphones pre-order promotion (hereinafter – Promotion).
  2. The Promotion is in effect in online and offline shops of partners as indicated on the Samsung’s website (hereinafter – Shop).
  3. The Promotion is in effect from 25 February 2018 8pm until 15 March 2018 11:59pm (hereinafter – Promotion period).
  4. Promotion good is Samsung Galaxy S9 smartphone (model no. SM-G960FZBDSEB, SM-G960FZKDSEB, SM-G960FZPDSEB) and Samsung Galaxy S9+ smartphone (model no. SM-G965FZBDSEB, SM-G965FZKDSEB, SM-G965FZPDSEB) (hereinafter referred together as – Promotion good).
  5. Customers who participate in the Promotion are entitled to early delivery/early purchase of the Promotion good and an opportunity to save up to 450 EUR.

Participation in Promotion online

  1. In order to participate in the Promotion online, the customer has to buy the Promotion good at the online Shop during the Promotion period.
  2. Online purchased Promotion goods will be delivered to the customers to their indicated addresses starting from 8 March 2018, provided that the customer has pre-ordered the Promotion good by 7 March 2018 11:59pm. Promotion goods pre-ordered afterwards, will be delivered starting from 16 March 2018.
  3. If the customer trades-in his/her old smartphone as described below, the customer is entitled to receive a discount in the form of repayment in the amount up to 450 EUR (maximum amount, actual amount may vary dependant on the trade-in value of the old smartphone).
  4. The organizer expects that the smartphone which the customer provides for trade in, will be used. However, it is not prohibited for the customer to provide a new smartphone. Smartphone shall be original - no fake smartphones will be accepted.
  5. In order to receive the repayment after purchase of the Promotion good, the customer shall not later than by 31 March 2018 visit website for trade-in, namely, www.tagasiost.ee in Estonia, www.atpirkums.lv in Latvia and www.senainauja.lt in Lithuania, indicate IMEI code of the Promotion good and perform evaluation of the trade-in value of his/her old smartphone. The customer acknowledges that this evaluation value is illustrative and approximate. The exact trade-in value will be established by the actual handler of the trade-in transaction, which is indicated in the above-mentioned trade-in website (hereinafter – Handler). After evaluation is carried out the customer shall hand over his/her old smartphone to the assigned courier or use assigned parcel delivery service for delivery of the smartphone to the Handler. In case the customer does not provide his/her old smartphone for trade-in to the Handler, the customer will not be entitled to receive a repayment*.
  6. Repayment in the amount of up to 450 EUR (maximum amount, actual amount may vary) consists of old smartphone value up to 350 EUR (maximum amount, actual amount may vary dependant on the trade-in value of the old smartphone) and fixed bonus of 100 EUR. The old smartphone value depends on the device’s condition and model*.
  7. The Handler will check the model and condition of the old smartphone, the customer’s evaluation value and will either confirm or update the customer’s evaluation value*.
  8. The customer will receive repayment in the amount of evaluation value confirmed or updated by the Handler and bonus of 100 EUR. The customer will receive a message via e-mail regarding evaluation result*.
  9. Before the customer hands over his/her old smartphone to the assigned courier or uses assigned parcel delivery service, the customer shall remove smartphone from all associated customer accounts including but not limited to Google account (for all Android smartphones), Samsung Account (Samsung smartphones), iCloud (for iOS smartphones), and make full factory reset on the smartphone. The organizer recommends to create backup copy to avoid of losing valuable information. The organizer takes no responsibility for safety of any private data left on the old smartphone*.
  10. General terms of sale and delivery of the Shop apply, except where these rules expressly provide otherwise.
  11. * Please check the terms and conditions that are available on the website for trade-in, namely, www.tagasiost.ee in Estonia, www.atpirkums.lv in Latvia and www.senainauja.lt in Lithuania, which will be applicable to the trade-in transaction and could take precedence of these rules.

Participation in Promotion offline

  1. In order to participate in the Promotion offline, the customer during the Promotion period has to pre-order the Promotion good at the webpage of the Shop as indicated on Samsung’s website and shall buy the Promotion good at the Shop by 31 March 2018. Store pick-up will be available starting from 8 March 2018, provided that the customer has pre-ordered the Promotion good by 7 March 2018 11:59pm. For Promotion goods pre-ordered afterwards, the Store pick-up will be available only from 16 March 2018.
  2. If the customer trades-in his/her old smartphone as described below, the customer is entitled to receive a discount in the amount up to 450 EUR (maximum amount, actual amount may vary dependant on the trade-in value of the old smartphone).
  3. The organizer expects that the smartphone which the customer provides for trade in, will be used. However, it is not prohibited for the customer to provide a new smartphone. Smartphone shall be original - no fake smartphones will be accepted.
  4. In order to receive the discount, the customer shall hand over his/her old smartphone to the Shop at the time of purchase of the Promotion good. In case the customer does not provide his/her old smartphone to trade-in to the Shop, the customer will not be entitled to receive a discount.
  5. Discount in the amount up to 450 EUR (maximum amount, actual amount may vary dependant on the trade-in value of the old smartphone) consists of old smartphone value up to 350 EUR (maximum amount, actual amount may vary) and fixed bonus of 100 EUR. The old smartphone value depends on the device’s condition and model.
  6. The Shop personnel will evaluate the model and condition of the old smartphone and will apply the discount to the price of the Promotion good accordingly.
  7. Before the customer hands over his/her old smartphone to Shop personnel, the customer shall remove smartphone from all associated customer accounts including but not limited to Google account (for all Android smartphones), Samsung Account (Samsung smartphones), iCloud (for iOS smartphones), and make full factory reset on the smartphone. The Organizer recommends to create backup copy to avoid of losing valuable information. The Organizer take no responsibility for safety of any private data left on the old smartphone.

General terms

  1. The customer shall not be entitled to discount, if it is found that the customer disregarded these rules, or the customer has unfairly affected course of this Promotion.
  2. The Promotion is intended only for customers in retail sales and is not related to goods acquired with a purpose of further sale.
  3. Complaints about the Promotion can be submitted until 1 July 2018, calling or writing to the call centre:
    Latvia
    Tel. no.: 8000 7267
    E-mail address: info@samsung.lv

    Lithuania
    Tel. no.: 8800 77777
    E-mail address: info@samsung.lt

    Estonia
    Tel.no.: 800 7267
    E-mail address: info@samsung.ee

1. Details of purchaser
The operating name of the purchaser is Redeem Nordics OÜ (reg. no. 11956374). The company markets itself under the name Redeem Nordics OÜ and on the Mobiilirinlgus.ee website. Redeem Nordics OÜ purchases and collects, via a variety of marketing channels, mobile phones, tablet computers and iPods.
In accepting the terms and conditions of the redemption contract the Client confirms that they have reviewed the terms and conditions of the contract and the information on the Mobiilirinlgus.ee website.
2. Definitions
"Client" means the party who enters into a contract to sell goods to Redeem Nordics OÜ, receives the amount obtained for the goods and owns the mobile phones, tablet computers or iPods that are sold to Redeem Nordics OÜ.
"Redemption Contract" means the contract that the Client fills in and submits to Redeem Nordics OÜ along with the mobile phones, tablet computers or iPods. The Redemption Contract sets out the rights and obligations of the parties arising from the contract between the parties, unless otherwise agreed in writing.
"Redemption Package" means the Redemption Contract and padded returns envelope.
"Mobile phone" means mobile phones, tablet computers and iPods.
3. Mobile phones
The amount of compensation payable to clients for mobile phones is influenced by the make and model of the mobile phone and its condition. Based on their condition, mobile phones are divided into five price classes: ‘working’, ‘faulty’, ‘faulty display’, ‘no power’ and ‘unfit for repair’. The full price shown on the Mobiilirinlgus.ee website is paid for a working mobile phone; 65% of the full price is paid for a faulty mobile phone; 25% of the price is paid for a mobile phone with a broken screen; 10% of the price is paid for a mobile phone that will not start; and nothing is paid for a mobile phone that is unfit for repair or blocked (with an iCloud Activation lock, Checkmend, Google/Samsung Account or My Xperia Theft Protection or on the mobile operator blacklist).
Working: complete (with battery), fully functional and with no physical damage
Faulty:
  • No battery, but starts when a test battery is used
  • Physical damage
  • Missing parts
  • Broken switches and/or buttons
  • Broken camera, keyboard, speaker, microphone, etc.
  • Faulty SIM card reader or charger slot
  • Faulty software
Faulty display:
  • Broken display/screen
  • Broken touchscreen
  • Screen burn-in
  • Blank screen
Unfit for repair:
  • Broken motherboard (PCB), significant physical damage (e.g. the phone is in two pieces)
No power:
  • Will not switch on
  • Does not start fully (will not charge, idles when switched on)
  • Badly damaged (entire screen is lacking, in-built battery has swollen)
Blocked:
Activation Lock Removal Guide
It is possible to deactivate Activation Lock in 2 possible ways: remotely (from other device going to www.icloud.com) or from device itself.
Remotely: go to www.icloud.com and sign in to your iCloud account using your email and password. Then go to:
  1. "Find My Phone"
  2. "ALL DEVICES"
  3. Choose device which you want to erase from you iCloud account.
  4. Then choose "Erase iPhone/iPad/iPod".
  5. Confirm and insert your password.
From your device choose:
  1. "Settings"
  2. "Your Name" or "iCloud"
  3. "Sign out"
  4. "Delete account"
Once you have removed iCloud, you have to erase all data and information remaining:
  1. "Settings"
  2. "General"
  3. Choose "Erase all content and settings"
  4. Enter your passcode again and select "Erase iPhone/iPad/iPod"
Surface damage (e.g. scratches) and ordinary wear and tear do not affect the price payable for mobile phones. Redeem Nordics OÜ is not liable for the condition of the mobile phones or accessories it receives.
Redeem Nordics OÜ also accepts mobile phone batteries, battery chargers and other accessories, but these do not affect the amount payable for the mobile phones.
The Client is responsible for fulfilling obligations arising from third-party contracts connected to the mobile phones being sold or redeemed or from debts existing outside of the contract. It is the Client’s obligation to terminate all contracts associated with the mobile phone in question prior to submitting the mobile phone to Redeem Nordics OÜ. Deletion of data from the mobile phone prior to it being sold to Redeem Nordics OÜ is at the Client’s responsibility.
4. Redemption contract and fulfilment of transaction
If the Client wishes to sell their mobile phones or to submit them for redemption, the Client is obliged to fill in a Redemption Contract form and padded returns envelope. The Client fills in the data required on the Redemption Contract form and returns it along with the mobile phones being submitted in the padded returns envelope to Redeem Nordics OÜ.
The Redemption Contract is binding on both parties once the Client has filled in and submitted the Redemption Contract and a representative of Redeem Nordics OÜ has accepted the Redemption Contract and the mobile phones forming the object of the transaction. In such a case the Redemption Contract enters force.
When accepting a Redemption Package, Redeem Nordics OÜ first opens the package, then assesses the condition of the mobile phones being submitted for re-use and finally transfers the amount according to the condition of the mobile phones to the bank account indicated in the Client’s Redemption Contract in the manner described hereunder. Redeem Nordics OÜ has the right to document events in the way it deems fit.
Redeem Nordics OÜ has the right to unilaterally withdraw from the Redemption Contract if the items being submitted were damaged prior to the transfer of risk of accidental damage or destruction to Redeem Nordics OÜ or the Redemption Contract has been filled in contrary to instructions.
The Client fulfils their obligation to transfer the items arising from the Redemption Contract once they have handed the package over to the person or company delivering it. Redeem Nordics OÜ gains the rights to the entire contents of the package regardless of the amount or quality of the items.
5. Price and payments
Once Redeem Nordics OÜ has verified the make, model and condition of the mobile phones, the purchase price which Redeem Nordics OÜ is prepared to pay for the mobile phones is calculated. The purchase price depends on the price payable on the Mobiilirinlgus.ee website and the condition of the mobile phones, as described in point 3.
Payment takes place via bank transfer to the settlement account indicated by the Client in the Redemption Contract. The account number must be indicated in the Redemption Contract and it must be a settlement account of a bank operating in the Republic of Estonia, Latvia, Lithuania or Finland and account must belong to the Client.
Redeem Nordics OÜ shall pay for a mobile phone within 48 hours of the moment it is tested by our experts. Payment here means that the bank transfer or payment order is sent from Redeem Nordics OÜ to the Client. As confirmation of payment, the Client receives an e-mail indicating the make, model, condition and price of the mobile phones.
Redeem Nordics OÜ undertakes to handle as required all mobile phones submitted to it even if the Client is not paid for a mobile phone due to it being in poor condition or having no sales value. Redeem Nordics OÜ does not return mobile phones to the sender if the Redemption Contract is duly fulfilled by both parties.
6. Personal details and data protection
Redeem Nordics OÜ administers a client register, the data in which are used to maintain and organise customer relations and, in the manner explained in the register guidelines, for marketing purposes. In signing the Redemption Contract the Client consents to their personal data being processed as described.
7. Misconduct and prevention of misconduct
Redeem Nordics OÜ notifies the relevant authorities of all cases of fraud, attempts to commit offences and other illegal activities. In the event of a crime or other illegal activity being committed or in order to prevent a crime or other illegal activity from being committed, Redeem Nordics OÜ may submit data to the relevant registry. Redeem Nordics OÜ has the right to inform the police of offences, fraud and the handling of stolen goods.
Redeem Nordics OÜ has the right to provide police officers with required information regarding transactions that have been performed or cancelled and to grant the police access to the client register of Redeem Nordics OÜ.
Redeem Nordics OÜ
Killustiku Põik 1, Tartu 60534, Estonia
www.mobiler.lv
info@mobiiliringlus.ee